Last updated: May 22, 2025

This Privacy Policy explains how BC Transparent (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cloture-en-verre.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected in the past 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you submit directly to us through our Services may include:

• Contact information  including your name, address, telephone number, and email.
• Order information  including your name, billing address, shipping address, payment confirmation, email and phone number.
• Account information  including your username, password, security questions, and other information used for account security purposes.
• Customer service information  includes information you choose to include in your communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“  Usage Data  ”). To do this, we may use cookies, pixels, and similar technologies (“  Cookies  ”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Website and Third-Party Links. 

How we use your personal information

• Providing Products and Services.  We use your personal information to provide the Services to you in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and manage your account, arrange for shipping, facilitate any returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will treat your information as described in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising.  We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention.  We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately.
• Communicating with you and improving the Services.  We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with efficient services, and maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our store with Shopify, go to. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to conduct analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites. 

Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through your browser controls. Please keep in mind that deleting or blocking cookies may adversely affect your user experience and may cause some Services, including certain general features and functionality, to malfunction or be unavailable. In addition, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal ,  which allows you to opt out of certain uses or disclosures of your information. If you inform us of your preference via the GPC signal, we will treat that signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device and, if we are able to associate the device sending the signal with a Shopify account, we will apply that request to the account as well. To learn more about Global Privacy Control , you can go to. Besides the Global Privacy Control signal , we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.   

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons subject to this Privacy Policy. These may include:

• From vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping).
• Business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you ask us to disclose or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or ID integrations, with your consent.
• With our affiliates or within our group of companies, in our legitimate interest of running a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

In the last 12 months the following categories of personal information and sensitive personal information about users for the purposes described above, under the headings “How we collect and use your personal information” and “How we disclose personal information”  :   

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Nous avons « vendu » et « partagé » (tels que ces termes sont définis dans la législation en vigueur) des informations personnelles au cours des 12 mois précédents dans le but d’accomplir des activités de publicité et de marketing, comme suit.

Sites web et Liens tiers

Notre Site peut fournir des liens vers des sites web ou d'autres plateformes en ligne exploitées par des tiers. Si vous suivez des liens vers des sites non affiliés ou que nous ne contrôlons pas, vous devez consulter leurs politiques de confidentialité et de sécurité ainsi que leurs autres conditions générales d'utilisation. Nous ne garantissons pas et ne sommes pas responsables de la confidentialité ou de la sécurité de ces sites, y compris de l'exactitude, de l'exhaustivité ou de la fiabilité des informations trouvées sur ces sites. Les informations que vous fournissez sur des zones publiques ou semi-publiques, y compris les informations que vous partagez sur des plateformes de réseaux sociaux tierces, peuvent également être visibles par d'autres utilisateurs des Services et/ou par les utilisateurs desdites plateformes tierces, sans que l’utilisation que nous en faisons ou qu’en fait un tiers ne soit limitée. Le fait que nous incluons ce type de liens n'implique pas, en soi, une approbation du contenu desdites plateformes ou de leurs propriétaires ou opérateurs, sauf dans les situations énoncées dans les Services.

Données sur les enfants

Les Services ne sont pas destinés à être utilisés par des enfants, et nous ne collectons sciemment aucune information personnelle sur des enfants. Si vous êtes le parent ou le tuteur d'un enfant qui nous a fourni ses informations personnelles, vous pouvez nous contacter en utilisant les coordonnées indiquées ci-dessous pour demander leur suppression.

À la date d’effet de la présente politique de confidentialité, nous ne savons pas réellement que nous « partageons » ou « vendons » (selon la définition attribuée à ces termes dans la législation en vigueur) les informations personnelles de personnes de moins de 16 ans.

Sécurité et conservation de vos informations

Sachez qu’aucune mesure de sécurité n’est parfaite ou inviolable et que nous ne pouvons pas garantir une « sécurité absolue ». De plus, toutes les informations que vous nous envoyez sont susceptibles de ne pas être sécurisées pendant leur transit. Nous vous recommandons de ne pas utiliser de canaux non sécurisés pour nous communiquer des informations sensibles ou confidentielles.

La durée de conservation de vos informations personnelles dépend de différents facteurs, par exemple si nous avons besoin ou pas de ces informations pour tenir votre compte, fournir les Services, respecter les obligations légales, résoudre des litiges ou faire appliquer d'autres contrats et politiques en vigueur.

Vos droits

Selon votre lieu de résidence, vous pouvez bénéficier de la totalité ou d’une partie des droits énumérés ci-dessous en lien avec vos informations personnelles. Toutefois, ces droits ne sont pas absolus et ne peuvent s'appliquer que dans certaines circonstances, et nous pouvons dans certains cas refuser votre demande comme le permet la loi.

• Droit d'accès/de savoir : Vous pouvez avoir le droit de demander l'accès aux informations personnelles que nous détenons à votre sujet, y compris les détails relatifs à la manière dont nous utilisons et partageons vos informations.
• Droit de suppression : Vous pouvez avoir le droit de demander que nous supprimions les informations personnelles que nous conservons à votre sujet.
• Droit de correction : Vous pouvez avoir le droit de demander que nous corrigions les informations personnelles que nous conservons à votre sujet.
• Droit de portabilité : Vous pouvez avoir le droit de recevoir une copie des informations personnelles que nous détenons à votre sujet et de demander que nous les transférions à un tiers, dans certaines circonstances et avec certaines exceptions.
• Restriction du traitement : Vous pouvez avoir le droit de nous demander d’arrêter ou de restreindre notre traitement des informations personnelles.
• Consentement du retrait : Lorsque nous nous fondons sur votre consentement pour traiter vos informations personnelles, vous pouvez avoir le droit de retirer ledit consentement.
• Appel : Vous pouvez avoir le droit de faire appel de notre décision si nous refusons de traiter votre demande. Vous pouvez le faire en répondant directement à notre refus.
• Gestion des préférences de communication : Nous pouvons vous envoyer des e-mails promotionnels que vous pouvez refuser de recevoir à tout moment en utilisant l'option de désabonnement affichée dans nos e-mails. Si vous vous désabonnez, nous pouvons continuer de vous envoyer des e-mails non promotionnels, comme ceux qui concernent votre compte ou les commandes que vous avez passées.

Vous pouvez exercer n'importe lequel de ces droits lorsque cela est indiqué sur notre Site ou en nous contactant à l’aide des coordonnées indiquées ci-dessous.

We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as quickly as possible, as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.

International users

Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information is also processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the data transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at anne@cloture-verre.com or contact us at 1446 Rue Michelin, Laval, QC, H7L 4R3, CA.